Question about CS Listing Packages
Yes! If you are a realtor or even someone with 100 listings or more, we can create a tailor-made package to suit your needs and your budget! Just contact us and tell us what you require.
There are 3 packages currently available catering to the homeowner or property manager wishing to sell or rent their own property, to the freelance agent with up to 5 properties to advertise concurrently. Prices start at TT $250/mth paid quarterly. Custom packages are also available upon request.
Signing up for a Listing Package is easy! Just follow the prompts… Start by clicking on the Login icon at the top of any page on our site then select the Register tab. Complete the form* then submit it. You will be asked to verify the account after which you may login to your Dashboard. From the menu at the left select “My Package” then click on the “Select Package” button. Click to choose your package then continue to Checkout. At Checkout select the Direct Deposit option which will give information on the 2 available payment methods.
* TIP: If you register as an Agency at signup you will be able to assign others to manage your listing(s).
After you register and login you will be presented with your Dashboard. From here you may view, edit or delete any of your properties; view any visitor reviews you have have received; monitor the total number of views on your properties; manage your package; and much more. Your Dashboard places you in full control of your listings even from your mobile phone!
Yes but it depends on your current package. Basic and Advanced packages allow for 1 renewal while the Professional package offers 2 renewals.
All packages allow for 20 images per listing.
Listing packages are designed for persons who prefer to handle the sale of their own property and freelance or ‘budding’ agents having more than 1 property for sale. Cornerstone does not market or promote these listings other than to provide the online listing tools. If however you wish for Cornerstone to take over the marketing of your listing(s), we will be happy to do so at no cost to you. See our “Listing with Cornerstone” FAQ for more information.
In the Basic package (which generally caters to the homeowner), when your listing is sold or tenanted you may either delete it and replace it with another listing or request a partial refund if you have no other property to advertise. The refund will only apply if the listing was closed within the first half of the listing period (namely the first 90 days of listing it on Cornerstone). In such cases a 30% refund will apply along with our Congratulations!
For the Advance and Professional packages, no refunds are issued.
For maximum visual impact, we recommend clear, bright images (in JPEG image format) with a minimum width of 1400 pixels and a suggested height of 800 pixels or more. To help you create winning photos that will greatly enhance your chances of capturing a buyer or tenant, there are free photo editors available if you do not have or wish to use PhotoShop. Two great ones include the online Pixlr Editor (https://pixlr.com/editor/) with no software to install or the more powerful GIMP (https://www.gimp.org/).
For fast loading, we suggest individual images should not exceed 250kb in size.
Featured listings are listings that are given more prominence on our website. They appear before all other listings on our homepage and in other parts of the site.
Our Listing Packages are designed for persons wishing to sell their own properties whether a homeowner or freelance agent. While you are using a listing package Cornerstone does not intervene in your marketing efforts. Should you however wish to have us sell the property instead, we will be happy to assist. Please see our Listing With Cornerstone FAQ for more.
After you have registered and had your account verified you may log-in at which time you will be redirected to your Dashboard. In the Dashboard, use the My Profile menu item to add your image, company details, email and phone contacts, social media links and much more. To present this information on your listings, simply select Author Information at the bottom of the listing page when creating your listing.
Question about Listing With Cornerstone
To provide the highest level of client satisfaction and to effectively manage all aspects of the sale of your property, Cornerstone prefers exclusive control of your listing, typically for Three (3) months. During this period Cornerstone will employ all resources at its disposal to market and network your property, along with a group of well-established and reputable local realtors to arrive at a closing in the shortest possible time with the best available market value.
Although Cornerstone accepts non-exclusive listings (listings given to more than one agent at the same time), all our marketing channels cannot be used with this type of listing. We typically experience less effective results with non-exclusive listings due to the reduced marketing channels.
Yes! We encourage referrals (properties for sale only, not rentals) and will mail a check to you—or send the funds to you via PayPal (only if you reside overseas), within 5 business days after we close on your referred property! At present, our referral fee is 0.25% of the closing price up to a max. of TT $4,500 (approx. US $672.00).
CornerStone does not charge its clients for listing property. All costs involved in the marketing, exposure, showing, negotiating etc are paid for by us. Related transaction costs (ie: appraisal fees and WASA clearance certificate fees etc) are paid for by the client.
For exclusive listings, Cornerstone uses a judicious mix of marketing techniques (based on the type and location of the property) which has proven to be very effective for us over the past several years and continuing. These include (but are not limited to) the following:
- Website advertising and exposure *
- Classified advertising
- Sponsored (Paid) Social Media advertising
- Outdoor signage
- Wanted Ads
- Realtor networking
- DVD Video presentations at various locations
- Open House Events and Private Viewings
- Streaming video
- Print advertising
- Client database matching*
- Direct client advertising and offers
Cornerstone’s commission rate is negotiable and for lands and buildings (residential or commercial) the range is from 3% to 5% of the closing price. For rentals and leases, it is equal to one month’s rent. We do not normally negotiate short-term rentals (rentals less than 1 year) unless previously agreed upon with the client.
Short term rentals agreed upon and executed are billed on a pro-rata basis as follows: (Monthly Rental/12) x Rental Term in Months
Cornerstone lists a wide variety of properties which include (but are not limited to) the following:
- Single Family Homes
- Multi-Family Homes
- Commercial Property
- Vacant Land
- Office Space and more…
Cornerstone Properties typically charges a commission which is payable by the client (property owner) when the sale (or lease) has been consummated. A sale is normally considered consummated after:
- A down-payment is received (typically 10% of the closing price);
- All title searches have been successfully completed and;
- All clauses in the governing sale agreement have been satisfied.
Cornerstone will never charge a client for advertising costs. While some agents try to recover some of their marketing costs in the event of a non-closure, Cornerstone will never charge its clients costs of any kind.
Question about Property Management
We strongly encourage a non-smoking policy for rental properties. Cigarette smoke tends to linger for a long time and may make your property less attractive to future non-smoking tenants. Legally we cannot say no to smokers, but it is legal to say ‘No Smoking’ in this building.
CornerStone Properties will arrange for all cleaning prior to move-in and after move-out. While the property is being leased, the tenants are responsible for keeping the property clean and for general yard maintenance. In some instances CornerStone will undertake to manage the yard maintenance.
Unless there is a suitable and applicable exit clause in the lease agreement, a tenant who leaves before the lease expires is legally required by the terms of their contract to continue paying until the property is re-leased or the lease expires. Other than legal redress there is no other course of action for the landlord or property manager.
NOTE: Cornerstone carefully screens all prospective tenants to minimize this risk as far as practically possible.
Cornerstone charges the industry standard of 10% of monthly receipts to manage a single family home, condo, apartment etc. For multi-unit properties, we can negotiate our fee. You pay nothing when your property is vacant or no rent is being paid. This means we actively fill properties with qualified tenants and follow up arrears quickly. Regarding maintenance, our tradespeople are skilled at what they do, which minimizes call-backs and increases tenant satisfaction. Any trade discounts obtained are passed onto you.
Cornerstone will handle all advertising of the property if it is vacant when we commence the management contract.
- We will perform background checks, check into previous rental history, and check to see if the applicant is employed;
- On the landlord’s behalf we will negotiate rental agreements, collect rental fees and deposits, issue keys to the tenants and make sure the keys are returned once the tenant leaves. We also perform drive by inspections of the property bi-monthly;
- We will perform interior and exterior inspections of the property on a quarterly basis;
- Upon the tenants moving-out and before new tenants move-in we will contract house cleaners and re-key the door locks (if approved by the landlord);
- Tenants will be served with late notices as required;
- We will arrange, manage, and pay for all required repairs and maintenance (we will seek the landlord’s approval for all non-emergency repairs that exceed 25% of the monthly rental). Emergency repairs that exceed 75% of the monthly rental will require the landlord’s approval also. Emergency repairs are generally those that seriously threaten the tenants’ security; risk property damage or loss etc.
- All tenants will be provided with an emergency number (emergency defined as and outlined in the tenant’s package);
- All documents, progress photos, invoices, agreements, receipts etc regarding your managed property will be available in a special; secure area of our website where only the owner has access. This provides the landlord/owner with historical data for the life of our management contract. The files may be viewed online by the landlord, printed or downloaded.
Prior to move-in the tenant(s) must provide the first month’s rent and a security deposit equal to the value of one month’s rent.
Security deposits are refundable upon move-out unless repairs, painting or cleaning has to be done, in which case those costs are deducted from the refundable deposit.
Rent is due on or before the 5th of every month regardless of the date the lease is signed by the tenant.
All checks and monthly statements will be sent to the property owner’s account and copies provided online in the landlord’s secure area of our website, on or before the 10th of each month. We can also deposit funds directly into a stated bank account locally (or overseas) as required by the landlord.
We have a comprehensive list of contractors and service providers, who have proven their reliability, to ensure every detail of your property is handled quickly, efficiently, and cost-effectively. Cornerstone will usually solicit at least 2 written estimates for any work to be done on managed property and provide copies of all estimates in your secure area of our website.
All costs for advertising your property, screening the tenant, photographs, inventory register, placing it on our website, drive time, and other general administration costs associated with the management contract will be met by Cornerstone Properties.
No setup fees are charged.
Yes, you may email us your photos as we always welcome property images. As part of our normal listing process we will visit your property to take our own photos but if you already have photos, we may use these in combination with our own photos. If sending us photos, please ensure that they are 1400 pixels wide X 800 pixels high or larger (we accept all image file formats).
Question about sNAZzy Boutique
The sNAZzy Boutique offers Flat Rate Shipping, Free Shipping and Local Pickup. Shipments within Trinidad will normally ship for US $3.75 (approx TT $25) and shipments to Tobago will be US$5.00 (TT $34). Orders of US $175.00 (approx TT $1200) always ship for free. Local Pickup is available to persons who wish to collect their order within the Tunapuna/Trincity/Piarco area and can do so within 3 days of ordering. NOTE: Orders processed for local pickup that remain uncollected after 7 business days will be returned to stock, incurring a 15% restocking fee and the equivalent sNAZzy Points issued to the original purchaser.
Yes, on items of clothing our standard sizing guide is available which will help you gauge the correct size item that suits you best. We encourage you to check it carefully before buying.
Items bought at the store may be returned within 15 days of the original purchase date providing they are returned in saleable condition and in the original packaging. No cash will be given for returned items, instead the equivalent value in sNAZzy Points will be issued which may be used in the store to buy replacement or future items. Our RMA Form must be completed and accepted before returns are accepted.
The prices as displayed when you first enter the store are in US Dollars which is the default currency for the store to facilitate easy online payment. The cart also displays prices in US dollars. While browsing the store your local currency may be detected based on your location and if it is, the prices will be automatically converted to that currency. If your local currency is not detected by the store, you may switch them manually to any of the currencies available ( TT Dollar, Euro, Sterling, EC Dollar, Barbados Dollar, Jamaican Dollar) using the buttons to the right of the item being viewed. These conversions while updated daily are just estimates.
Items for sale in the boutique are no longer displayed in the store when they go out of stock. In some instances the item may be returned to stock at a later date but not all items can be restocked. Items that are currently available for sale will appear in the store and when the quantity in stock falls to 2, a notice will be shown next to the item indicating the stock count.
When viewing a product in the store, a button appears close to the Add to Cart button that allows you to save the item for later. This simply works as a reminder for you (in case you were considering buying it later). These items however are still available for others to buy. You may view all the items that you have saved for later in a separate section at the bottom of your cart.
Yes you can! We have a sNAZzy Card that is available for sale in the store. You may load it with any value of your choice and purchse it as any other item in the store. You may keep the card (it will appear on your My Account page) or select to send it to someone at Checkout using their email address. Points are not awarded when purchasing the card only when spending it.
Card values are always sold in US Dollars.
Yes. sNAZzy Points refer to our Member Loyalty Program where you earn points on every purchase you make in the store. The points may be redeemed at any future purchase either for a discount or if you have accumulated sufficient points, you may make your purchase using only points. You will have the opportunity to redeem some or all of your points during Checkout.
As a special bonus, we will give you US $3 worth of points to spend in the store when you first create your account and another $3 when you write your first product review (only products you purchased can be reviewed)!
From your My Account page you may keep track of your current sNAZzy Points balance.
Normally when your order is placed you will receive email and again when it is shipped. If however you wish to check on it, you may do so by going to your “My Account” page where you will find an Order Tracking form. Enter your Order ID and the email address of your account (what you used during Checkout) and click to track it.
We’re sorry for any inconvenience but at present, the sNAZzy Boutique sells only to addresses within Trinidad and Tobago.
Payment for orders in the store may be made in one of 2 ways:
- Securely online via PayPal™ using any credit or visa/debit card;
- Direct deposit at your nearest Republic or FCB branch (or online transfer).
You will be given the option during checkout to use the method you prefer. In the case of direct deposit/transfer, we will send you the relevant banking details either by email or instant message after your purchase if completed.
Orders paid for by end of business (5pm) will normally ship the following business day via TTPost Couriers. Depending on where you are located you may receive it in 1 or 2 days following shipment (Tobago orders may take an extra day).