Yes, lease agreements are available online to tenants to view as a PDF or download and save to their local device. Reminders about upcoming lease renewals are also sent via email to tenants.
As soon as we enter invoices, payments or transfers to Landlords, this information is instantly available to Landlords logged in to their portal. Reports on the historical rent payments by each tenant including which units costed the most in maintenance and other details are available.
For buildings where visitor access and parking are controlled (ie gated compounds), tenants may plan for future visits and/or secure parking spots on a first-come basis. Other community facilities that need to be booked prior to private use (club house etc) can also be managed from the tenant’s dashboard.
Yes. We establish various contractors in each work area needed and we assign them to maintenance requests based on availability and core competence. Tenants may also select from workmen whom they are familiar with and who are shown on our list (with our acceptance).
We are able to track units consumed from one rental period to the next to assist tenants in managing bills and capping usage. In this way units with fixed electricity usage that is paid for my the landlord can be managed with closer control.
For easier and more convenient work scheduling, tenants may request the date and time workmen should visit to carry out tasks that are not urgent. This is done via a form in the tenant’s dashboard which allows the tenant to also include images of the work needed.
The portal includes an AI tenant chatbot capable of answering questions regarding rental payments upcoming (including late fees where applicable); maintenance requests that are pending, ongoing or completed; other invoices owed and more.
Yes. Each unit in your property is managed and monitored individually with reports for each. Additionally, each tenant has their own dashboard.
Yes, you may log in to your portal as a Landlord or a Tenant and get the most recent information regarding your tenancy or your portfolio (if you’re a Landlord). Details on rents paid; expenses accrued; vacancy rates; electricity consumed and more.
On the Landlord’s portal an overview of current unit occupancy; total rent collection year-to-date; open repairs; finance reports (income and expense) are easily found.